Open AccessA Study on the Moderating Role of Hotel Employees' Emotional Labor in the Causal Relationships among Emotional Dissonance, Burnout, and Job Satisfaction
Author(s) -
Jung Hyo Sun,
Yoon Hye Hyun
Publication year - 2013
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2013.19.4.007
Subject(s) - emotional labor , cognitive dissonance , psychology , emotional exhaustion , burnout , job satisfaction , social psychology , clinical psychology