Open AccessA Study on the Mediating Role of Customer Value in the Structural Relationships among Restaurant Service Quality, Customer Satisfaction, and Loyalty: Focusing on Ages 20s-30s
Author(s) -
Won-Gab Lee,
김기진
Publication year - 2012
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2012.18.3.009009009
Subject(s) - structural equation modeling , loyalty , customer satisfaction , service quality , loyalty business model , marketing , business , quality (philosophy) , value (mathematics) , customer value , service (business) , advertising , psychology , mathematics , statistics , economics , microeconomics , philosophy , epistemology , profit (economics)