Open AccessA Study on Core-Self Evaluation, Service Recovery Performance, Job Satisfaction and Turnover Intention among Hotel Frontline Staff
Author(s) -
Choi Hyun Jung
Publication year - 2012
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2012.18.2.009
Subject(s) - job satisfaction , service recovery , turnover intention , business , core self evaluations , service (business) , turnover , job attitude , operations management , psychology , job performance , service quality , marketing , management , social psychology , engineering , economics