Open AccessThe Effects of Customer-appraised Physical Attractiveness of Employees on Emotional Response and Customer Satisfaction in Casual Dining Restaurants : Focused on University and Graduate Students in Seoul
Author(s) -
정효선,
Hye Hyun Yoon,
이인숙
Publication year - 2011
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2011.17.5.012
Subject(s) - casual , attractiveness , psychology , customer satisfaction , physical attractiveness , applied psychology , graduate students , advertising , marketing , business , pedagogy , political science , psychoanalysis , law