
Effect of Emotional Labor and Emotional Dissonance on Burnout and Turnover Intention of Hotel and Foodservice Culinary Employees; Focusing on the Culinary-related Service
Author(s) -
Young Park Sun,
이오준,
조성호
Publication year - 2011
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2011.17.3.008
Subject(s) - emotional labor , cognitive dissonance , turnover intention , burnout , business , psychology , hotel management , service (business) , turnover , marketing , emotional exhaustion , social psychology , job satisfaction , management , economics , clinical psychology , political science , tourism , law