Open AccessThe Influence of Service Elements on Customers' Emotion and Loyalty - Focused on Specialty Coffee Shop Customers -
Author(s) -
kimjuyeon,
김학준,
김철민
Publication year - 2009
Publication title -
culinary science and hospitality research
Language(s) - English
Resource type - Journals
eISSN - 2466-1023
pISSN - 2466-0752
DOI - 10.20878/cshr.2009.15.1.023
Subject(s) - coffee shop , business , marketing , loyalty , service (business) , advertising , specialty , psychology , psychiatry