Open AccessFactors Influencing Customer Satisfaction and Its Contribution on Customer Loyalty: Case of Restaurant Industry in Turkish Republic of North Cyprus
Author(s) -
Ercem Ruhluel,
Pelin Bayram
Publication year - 2021
Publication title -
i̇şletme araştırmaları dergisi
Language(s) - English
Resource type - Journals
ISSN - 1309-0712
DOI - 10.20491/isarder.2021.1263
Subject(s) - turkish , customer satisfaction , loyalty business model , business , marketing , loyalty , advertising , service quality , service (business) , philosophy , linguistics