Open AccessVariability of Competitive Factors in Air Transportation and Improving Customer Satisfaction with Service Innovation: A New Mile Time Score Application
Author(s) -
Süleyman Can Yıldırır
Publication year - 2015
Publication title -
i̇şletme araştırmaları dergisi
Language(s) - English
Resource type - Journals
ISSN - 1309-0712
DOI - 10.20491/isader.2015115766
Subject(s) - mile , customer satisfaction , business , last mile (transportation) , service (business) , competitive advantage , marketing , transport engineering , operations management , engineering , geography , geodesy