Open AccessThe Dominant Effect of Electronic Service Quality Attributes on Affective, Conative, and Action Electronic Customer Loyalty on Shopee E-Commerce Users in East Java
Author(s) -
Nurul Maziyah,
Prima Vitasari
Publication year - 2022
Publication title -
tijab (the international journal of applied business)
Language(s) - English
Resource type - Journals
ISSN - 2599-0705
DOI - 10.20473/tijab.v6.i1.2022.31934
Subject(s) - servqual , business , structural equation modeling , nonprobability sampling , marketing , service quality , loyalty , advertising , quality (philosophy) , loyalty business model , service (business) , computer science , population , philosophy , demography , epistemology , machine learning , sociology