Open AccessPerencanaan Tenaga Teknis Kefarmasian Berdasarkan Analisis Beban Kerja Menggunakan Metode WISN di RSIA KM
Author(s) -
Nurul Yulaika
Publication year - 2018
Publication title -
jurnal administrasi kesehatan indonesia/jurnal administrasi kesehatan indonesia
Language(s) - English
Resource type - Journals
eISSN - 2540-9301
pISSN - 2303-3592
DOI - 10.20473/jaki.v6i1.2018.46-52
Subject(s) - staffing , workload , pharmacy , human resources , service (business) , human resource management , operations management , business , nursing , medicine , engineering , computer science , knowledge management , management , marketing , economics , operating system
Human Resources is one of the central factors that drive quality hospital services. Human Resource Planning of pharmaceutical technicians at RSIA KM posed risks to service performance. The objective of this cross sectional study was to analyze the pharmacy staff requirements and workload using Workload Indicators of Staffing Need (WISN) method based on real time activity standards for each workload. RSIA KM had 4 existing pharmacy technicians. Based on the WISN analysis, the results of the study should WISN ratio 0.49 or ≤ 1.00 which means there was a lack of pharmaceutical staff. The ideal number of pharmaceutical staff should be 8.08 or 8 staff. In response, RSIA KM recruited 4 pharmacy technicians. Implication for job enrichment and recruitment are discussed. Keywords : human resource planning, WISN (workload indicators of staffing need), pharmaceutical technical staff