Open AccessManaging Information Communication Technology and Effectiveness of Electricity Distribution Companies: A Re-Strategizing and Evolving Paradigms
Author(s) -
Eromafuru Edward Godbless,
OMOYE Ezie Israel
Publication year - 2022
Publication title -
asian journal of social sciences and management studies
Language(s) - English
Resource type - Journals
eISSN - 2518-0096
pISSN - 2313-7401
DOI - 10.20448/ajssms.v9i1.3692
Subject(s) - cronbach's alpha , sample (material) , information and communications technology , electric power distribution , business , electricity , confirmatory factor analysis , marketing , distribution (mathematics) , distribution management system , population , subsidiary , operations management , knowledge management , environmental economics , engineering , computer science , economics , mathematics , mathematical analysis , chemistry , demography , chromatography , voltage , sociology , world wide web , electrical engineering , service (business) , finance , multinational corporation
Preponderance of literature on the effects of information communication technology addressed ICT functionality and usage majorly, leaving a lacuna in strategic alignment and management of ICT systems and processes. The study investigates the impact of Information Communication Technology Management (ICTM) on organizational effectiveness of Electricity Distribution Companies. Hypotheses were formulated to guide the study which relied on the survey research design. The population consisting of 937 was taken from the staff of the major electricity distribution companies in Nigerian namely: Port-Harcourt and Benin Electricity Distribution companies and subsidiaries; a sample of 280 was selected. Questionnaire was structured and administered through online survey. Consistency of instruments was confirmed at Cronbach Alpha value of 0.93 and Confirmatory Factor Analysis used to assess strength of the good fit of variables that predict the variables. Results affirmed significant relationship between ICTM’s constructs of facility availability, integration, polices, and effectiveness of Nigerian Electricity Distribution Companies.