Open AccessThe Effect of Product Quality on Customer Loyalty with the Mediation of Customer Satisfaction
Author(s) -
Rina Dian Rahmawati,
P Eka Sentana
Publication year - 2021
Publication title -
international journal of managerial studies and research
Language(s) - English
Resource type - Journals
eISSN - 2349-0349
pISSN - 2349-0330
DOI - 10.20431/2349-0349.0902004
Subject(s) - customer satisfaction , mediation , business , loyalty business model , customer delight , marketing , product (mathematics) , loyalty , psychology , customer retention , service quality , advertising , service (business) , sociology , mathematics , social science , geometry
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