Open AccessImproving Service Quality Through Strengthening Servant Leadership, Self Efication, and Education Organizational Citizenship Behavior (OCB)
Author(s) -
Soewarto Hardhienata,
Rita Retnowati
Publication year - 2020
Publication title -
international journal of managerial studies and research
Language(s) - English
Resource type - Journals
eISSN - 2349-0349
pISSN - 2349-0330
DOI - 10.20431/2349-0349.0807008
Subject(s) - organizational citizenship behavior , servant leadership , psychology , organizational commitment , quality (philosophy) , citizenship , political science , social psychology , leadership style , politics , philosophy , epistemology , law
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