Petycje w gminach województwa opolskiego w latach 2015–2019

The purpose of the article is to analyze how local authorities in the districts of the Opole Voivodeship process citizens’ petitions. Since the entry into force of the new Petitions Act, 554 petitions have been submitted to the authorities of these districts over the following four years. Data analysis allows us to conclude that there is no uniform practice in dealing with these matters. The way of resolving petitions is also varied — in some areas, replies are provided as quickly as possible, in others things take a long time and offices work slowly, even sluggishly.