Open AccessPENGARUH SERVQUAL TERHADAP KEPUASAN YANG BERDAMPAK PADA LOYALITAS PENGGUNA E-WALLET (OVO)
Author(s) -
Bob Foster
Publication year - 2020
Publication title -
bisma
Language(s) - Uncategorized
Resource type - Journals
eISSN - 2623-0879
pISSN - 1978-3108
DOI - 10.19184/bisma.v14i1.10990
Subject(s) - service quality , lisrel , business , loyalty , structural equation modeling , advertising , service (business) , marketing , mathematics , statistics