Open AccessHigh-Performance Work System & Employee Performance in Public Sector: Testing the Mediating Effect of Job Engagement
Author(s) -
Qureshi Saba Feroz,
Tasneem Khawaja Asif
Publication year - 2021
Publication title -
european scientific journal
Language(s) - English
Resource type - Journals
eISSN - 1857-7881
pISSN - 1857-7431
DOI - 10.19044/esj.2021.v17n12p129
Subject(s) - job performance , employee engagement , work engagement , work (physics) , psychology , public sector , work systems , business , work performance , test (biology) , diversity (politics) , job design , applied psychology , contextual performance , public relations , job satisfaction , social psychology , political science , engineering , business administration , mechanical engineering , paleontology , law , biology
The purpose of this paper is to investigate the impact of high-performance work systems on employee performance mediated by job engagement of the employees working in the public sector organization. The paper attempts to explain how high-performance work systems influence the employees and motivate them to perform in the organization. The study goals to deliver the understanding of high-performance work systems that influences job engagement which in turn significantly affects employee performance. To test the study’s hypotheses, we collected data from a field study of 500 employees working in 25 public sector banks. Our results show that a high-performance work system is significantly related to employee performance and this relationship is mediated by job engagement. This shows that employees who are given improved high-performance work systems showed high job engagement along with high employee performances regardless of their gender and other diversity. Perspectives related to high-performance work systems pose a positive outcome on the employee performance are considered dominant in the current investigation.