Open AccessImplementation Of New Public Service In Policing: The Role Of Citizen Police Academies
Author(s) -
Murat Özkan
Publication year - 2016
Publication title -
european scientific journal
Language(s) - English
Resource type - Journals
eISSN - 1857-7881
pISSN - 1857-7431
DOI - 10.19044/esj.2016.v12n11p156
Subject(s) - community policing , public relations , service (business) , political science , process (computing) , public service , police science , public administration , business , law , criminal justice , computer science , marketing , operating system
The New Public Service encourages involving citizens in decisionmaking process of governing. Community policing approach relies on active community relations and input. Citizen Police Academies (CPA’s) served both purposes. This study discusses the tenets of the New Public Service and evaluates CPA’s impact on citizen satisfaction and attitude toward police. It presents CPA’s and similar programs as an effective tool to increase police citizen interaction and to gain community support.