Open AccessAreas Of Cross-Cultural Difference In The Workplace
Author(s) -
Mario E. Castaneda,
Justin Bateh,
Wilton Heyliger
Publication year - 2013
Publication title -
journal of international education research
Language(s) - English
Resource type - Journals
eISSN - 2158-0987
pISSN - 2158-0979
DOI - 10.19030/jier.v9i2.7721
Subject(s) - multinational corporation , multiculturalism , flexibility (engineering) , workforce , public relations , ethnic group , organizational culture , sociology , cultural diversity , multicultural education , political science , business , pedagogy , management , economics , anthropology , law
In the last 30 years, there has been a shift towards using multicultural management strategies. The constant shifts taking place in multi-ethnic, multicultural, and multinational workforces indicate that both administrators of these organizations and higher education practices must evolve to adapt to needs for changing skill sets. A multicultural workforce offers advantages in that businesses may reach out effectively to various stakeholders. Leaders do well to cultivate an organizational culture that incorporates flexibility, understanding, and acceptance of alternate values, especially when working in foreign locations or multi-national organizations. Understanding of differences in cultural values and customs may reduce conflict and increase collaboration. To meet these challenges, leaders must be trained and educated to develop flexibility, understanding, and acceptance of alternate values when working in foreign locations or multi-national organizations. This article points out important areas of difference for organizations to address.