Open AccessImproving New Hire Turnover Through The Use Of Assessment Tools
Author(s) -
Hassan Pordeli,
Mohammad Mehdi Sepehri,
Russell Baker,
Tom Burke
Publication year - 2011
Publication title -
journal of business case studies
Language(s) - English
Resource type - Journals
eISSN - 2157-8826
pISSN - 1555-3353
DOI - 10.19030/jbcs.v4i9.4804
Subject(s) - matching (statistics) , turnover , process (computing) , personality , business , operations management , marketing , process management , computer science , psychology , economics , management , social psychology , statistics , mathematics , operating system
This study focuses on one organizations adoption and use of a specific job matching assessment instrument for all of their hiring decisions over a three-year period. The paper examines the effectiveness of the organizations hiring assessment tool as a process for reducing their new hire turnover. The results of the study shows a significant improvement (reduction) in the new hire turnover, compared with the previous three-year period without utilizing the tool. These findings are consistent with years of empirical research on personality, consisting of characteristics behavior measurements that predict how an individual behavior in various situations (Greenberg, 1980).