Open AccessDecision Support For Human Rights: A Case Study
Author(s) -
David C. Farwell
Publication year - 2011
Publication title -
journal of applied business research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.149
H-Index - 22
eISSN - 2157-8834
pISSN - 0892-7626
DOI - 10.19030/jabr.v9i2.6081
Subject(s) - pledge , receipt , amnesty , automation , operations research , action (physics) , decision support system , business , computer science , operations management , human rights , accounting , engineering , political science , law , data mining , quantum mechanics , mechanical engineering , physics
A computerized system has been developed for the preparation and dispatch of telegrams by the Amnesty International USA Urgent Action Network. The system includes automation of billing procedures, funds receipt management, and membership management for a 2000 volunteer database. The system currently produces and sends an average of 1000 telegrams, world-wide, each month. This paper describes the decision tasks and the tools created to aid decision-making for the Telegram Pledge Program.