Open AccessResolution Of Complaints By OSHA In Union And Non-Union Manufacturing Organizations
Author(s) -
Robert F. Scherer,
Daniel J. Kaufman,
M. Fall Ainina
Publication year - 2011
Publication title -
journal of applied business research
Language(s) - English
Resource type - Journals
eISSN - 2157-8834
pISSN - 0892-7626
DOI - 10.19030/jabr.v9i2.6077
Subject(s) - complaint , grievance , nonunion , dispute resolution , business , resolution (logic) , process (computing) , accounting , operations management , medicine , engineering , computer science , political science , law , artificial intelligence , surgery , operating system
The current study reviewed the OSHA complaint inspection and resolution process in union and nonunion firms to identify potential differences in outcomes. Results revealed that it was possible to distinguish between union and nonunion firms on the basis of seven objective OSHA inspection and complaint resolution factors. Implications of bargaining with OSHA, union effectiveness in the resolution process, and the importance of having a formal grievance system in nonunion firms are discussed.