Open AccessStructured Mentorship For New Employees: A Case Study
Author(s) -
A. Keith Barnes,
Jack L. Mendleson,
Greg T. Horn
Publication year - 2011
Publication title -
journal of applied business research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.149
H-Index - 22
eISSN - 2157-8834
pISSN - 0892-7626
DOI - 10.19030/jabr.v5i1.6379
Subject(s) - mentorship , psychology , perception , public relations , social psychology , applied psychology , medical education , political science , medicine , neuroscience
In The Southland Corporations Pacific Western Division new field representatives are assigned a Sponsor/Mentor. Intentions include the provision of a neutral person with whom to talk-over problems. To examine the nature of sponsor/sponsoree relationships and to evaluate participant benefits a study was conducted involving structure interviews with sponsors and sponsorees. Grouped responses, in some of the focused areas of the research, provided indices (of satisfaction with the relationship, for example). In addition, sponsoree perceptions of their sponsors adherence to the six prescribed behaviors of the Robert Carkhuff (1971) model for helping relationships were measured. The level of correlation between Carkhuffian behavior, by the sponsor, and sponsoree satisfaction was established, and participant suggestions were obtained. Sponsor and Sponsoree satisfaction with the program was found to be high, though sponsors are much more satisfied than sponsorees. The relationship between sponsor satisfaction and treatment in the Carkhuff recommendations was found to be moderately correlated.