Open AccessManaging Information Technology With Outsourcing: An Assessment Of Employee Perceptions
Author(s) -
Mehdi KhosrowPour,
Girish H. Subramanian,
John Gunderman,
Al Aber
Publication year - 2011
Publication title -
journal of applied business research
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.149
H-Index - 22
eISSN - 2157-8834
pISSN - 0892-7626
DOI - 10.19030/jabr.v12i3.5815
Subject(s) - outsourcing , business , perception , action (physics) , action plan , plan (archaeology) , order (exchange) , knowledge process outsourcing , knowledge management , marketing , public relations , management , psychology , computer science , finance , economics , political science , physics , archaeology , quantum mechanics , neuroscience , history
Outsourcing is the contracting out of all or part of a companys information systems functions to outside parties. This research provides preliminary findings on the perceptions of IS (Information Systems) professionals on outsourcing. The findings of this study indicate that in order to effectively deal with the human aspects of outsourcing, management must understand what perceptions exist within the employee ranks and develop a plan which addresses employee needs and perceptions. Such a management action plan is presented in this paper.