Open AccessThe Effect Of Total Quality Management On Leadership: Case Of Nigeria
Author(s) -
Ngozi Oriaku,
Ebere Oriaku
Publication year - 2011
Publication title -
the international business and economic research journal/the international business and economics research journal
Language(s) - English
Resource type - Journals
eISSN - 2157-9393
pISSN - 1535-0754
DOI - 10.19030/iber.v7i1.3208
Subject(s) - productivity , cost leadership , total quality management , quality (philosophy) , sustainability , business , competitive advantage , public relations , politics , value (mathematics) , leadership , developing country , marketing , knowledge management , transactional leadership , political science , economic growth , economics , computer science , ecology , philosophy , service (business) , epistemology , machine learning , law , biology
In recent years, attempts to find solutions to political, economical, and social problems of developing nations have dominated the interest of developmental researchers. This paper, in effect, has taken the approach of finding the solutions to the problems facing poor leadership in many of the African countries, especially Nigeria. The paper is significant because it emphasizes on the cultural issues, lack of leadership skills, inadequate management operation of the nations, and lack of business competitive advantage. With the view of recommending a TQM model for implementing an effective leadership skills that has potential value-added to the masses, the paper provides Nigeria leaders with reliable tools for management. In addition, some specific elements have been highlighted and analyzed. The elements are: (1) leadership effectiveness, (2) leadership and Management commitment, (3) employee and individual involvement,(4) general public input, and (5) continuous improvement. With these elements chosen, the paper analysis is based on the effect of total quality management on leadership and sustainability of programs. An effective leader is one who points the way of success, who skills individuals who are as comfortable with change as they are with uncertainty, and one who has forward-thinking visionaries to lead the masses to believe and trust that they can improve their lack of efficiency and effectiveness in productivity. The paper recommends the use of total quality management on leadership and reorganization of operational managements in Africa nations, especially Nigeria.