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TELEPHONE CONVERSATIONAL SKILLS TRAINING WITH SOCIALLY ISOLATED, IMPAIRED NURSING HOME RESIDENTS
Author(s) -
Praderas Kim,
MacDonald Marian L.
Publication year - 1986
Publication title -
journal of applied behavior analysis
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.1
H-Index - 76
eISSN - 1938-3703
pISSN - 0021-8855
DOI - 10.1901/jaba.1986.19-337
Subject(s) - psychology , multiple baseline design , affect (linguistics) , perception , reinforcement , nursing homes , applied psychology , developmental psychology , clinical psychology , nursing , social psychology , medicine , communication , psychiatry , neuroscience , intervention (counseling)
We evaluated the effectiveness of a comprehensive training program for enhancing the conversational skills of socially isolated, impaired elderly nursing home residents. A multiple baseline design across behaviors was used to train four subjects (aged 87, 85, 68, and 66), on four content‐related conversational components: (a) expressing common courtesies, (b) making positive self‐disclosures, (c) asking questions, and (d) making interjections and acknowledgments. Training procedures included instructions, modeling, behavior rehearsal, feedback, and reinforcement. Results showed positive effects with all four subjects; in two cases, changes were significant enough to affect untrained observers' perceptions of the elders' conversational skills.