Implementasi Nilai-Nilai Islam Dalam Meningkatkan Kualitas Pelayanan Pada Pelanggan Pendidikan

Currently we are in an era of quality, every consumer or customer of both  goods and services expect quality. Institutions that rely on service quality,  people will be increasingly in demand as customers. Instead institution that ignores its customers quality service will be abandoned. Customer  education is always to be aware of the needs and expectations include  the students and their parents who feel the direct impact of education  services. One indicator of the low quality of education is the low level of  trust and the level of customer satisfaction (learners and their parents) to educational services. The low quality of educational services to customers  often happens because the pengalola institutions ignore the universal values  that the values of Islam.  Now it’s time especially educational institutions of Islamic education  institutions to review their Islamic values and implement them in improving  the quality of service to its customers, in order to remain prosperous  Islamic educational institutions and competitive in the global  competition  intensifis. Keywords: Islamic Values, Quality Service, Customer Education