Open AccessA Study of Service Design Improvements Using PSS Design Process
Author(s) -
손지혜,
Choi Myoungsik
Publication year - 2014
Publication title -
beu'laendeu di'jainhag yeon'gu
Language(s) - English
Resource type - Journals
eISSN - 1975-0900
pISSN - 1738-0863
DOI - 10.18852/bdak.2014.12.2.159
Subject(s) - process (computing) , service (business) , design process , service design , process management , computer science , manufacturing engineering , business , reliability engineering , engineering , operations management , service delivery framework , work in process , marketing , operating system