Open AccessAn Empirical Study on Service Quality of Star Hotels: Using Servqual Model
Author(s) -
Akanksha Gupta,
Sravya Valli Pasumarthy,
Namrata Dhillon,
M Sunil
Publication year - 2019
Publication title -
international journal of management studies
Language(s) - English
Resource type - Journals
eISSN - 2249-0302
pISSN - 2231-2528
DOI - 10.18843/ijms/v6si1/12
Subject(s) - servqual , service quality , business , quality (philosophy) , service (business) , star (game theory) , marketing , mathematics , mathematical analysis , philosophy , epistemology