Open AccessCustomer Care: Antecedent Tool for Customer Patronage Among Selected Hotels in Southwest Nigeria
Author(s) -
Niyi Israel Akeke,
Temitope Emmanuel Akinruwa
Publication year - 2019
Publication title -
international journal of management studies
Language(s) - English
Resource type - Journals
eISSN - 2249-0302
pISSN - 2231-2528
DOI - 10.18843/ijms/v6i2(2)/04
Subject(s) - antecedent (behavioral psychology) , business , marketing , operations management , engineering , psychology , developmental psychology