Open AccessCustomers’ Expectations & Perceptions of Service Quality of Commercial Banks
Author(s) -
A. K. M. Mominul Haque Talukder
Publication year - 2018
Publication title -
international journal of management studies
Language(s) - English
Resource type - Journals
eISSN - 2249-0302
pISSN - 2231-2528
DOI - 10.18843/ijms/v5i4(2)/06
Subject(s) - business , perception , service quality , quality (philosophy) , service (business) , marketing , psychology , physics , neuroscience , quantum mechanics