Open AccessA Conceptual Framework of Total Quality Management and its Application in Tourism Industry
Author(s) -
Atif Javed Qazi,
Raashidah Gani
Publication year - 2018
Publication title -
international journal of management studies
Language(s) - English
Resource type - Journals
eISSN - 2249-0302
pISSN - 2231-2528
DOI - 10.18843/ijms/v5i3(2)/05
Subject(s) - tourism , total quality management , business , conceptual framework , quality (philosophy) , process management , knowledge management , marketing , computer science , political science , sociology , social science , epistemology , philosophy , service (business) , law