Open AccessThe sociological evaluation of satisfaction of patients with quality of medical services related to mammoplastics
Author(s) -
S. N Svanadze,
Yu. Yu Kutakova
Publication year - 2016
Publication title -
sociologiâ mediciny
Language(s) - English
Resource type - Journals
eISSN - 2413-2942
pISSN - 1728-2810
DOI - 10.18821/1728-2810-15-2-110-113
Subject(s) - reputation , medical services , quality (philosophy) , competition (biology) , patient satisfaction , process (computing) , marketing , customer satisfaction , psychology , medicine , medical education , business , sociology , health care , economics , social science , computer science , economic growth , ecology , philosophy , epistemology , biology , operating system
The article presents the results of survey of patients received paid medical services in mammoplastics. The analysis of satisfaction of patients with quality of received services permits assessing effectiveness of organization of medical process and level of professionalism of plastic surgeons. In conditions of permanent increasing of market of plastic surgery and high level of competition in the foreground goes quality of medical services relatively accessible prices and also reputation of clinic and physicians involved in its functioning.