Open AccessDevelopment of a system of indices of the efficacy of the performance of general outpatient department of "Children's Clinical Medical Center" of the city of Chita
Author(s) -
Tatyana A. Chuprova,
Г. И. Бишарова
Publication year - 2019
Publication title -
rossijskij pediatričeskij žurnal
Language(s) - English
Resource type - Journals
eISSN - 2413-2918
pISSN - 1560-9561
DOI - 10.18821/1560-9561-2016-19-3-163-165
Subject(s) - balanced scorecard , work (physics) , context (archaeology) , outpatient clinic , center (category theory) , process management , health department , strategy map , operations management , medicine , business , knowledge management , computer science , nursing , engineering , public health , geography , mechanical engineering , chemistry , crystallography , archaeology
One of the most effective and popular tools in the world of strategic management of the organization is the Balanced Scorecard, which increases the capability to achieve the strategic objectives and provides an integrated work of the organization. There is considered the classical rational structure of the working activity of the department in the context of prospects for 4 - finances, cases, internal processes, training and development. There are developed key indices of the efficacy and established their aimed values. The developed system of indices of the efficacy of the work of the Department will allow to detail the aims of operational and personal levels, and as a consequence to improve the efficacy of the management of health facility.