Open AccessA study on effects of Customer contact staff of Service training on job satisfaction and organizational loyalty
Author(s) -
Young Soon Kim
Publication year - 2017
Publication title -
journal of service research and studies
Language(s) - English
Resource type - Journals
eISSN - 2466-1813
pISSN - 2234-2850
DOI - 10.18807/jsrs.2017.7.1.053
Subject(s) - business , customer satisfaction , marketing , loyalty business model , customer retention , customer advocacy , service quality , loyalty , customer delight , service (business) , training (meteorology) , job satisfaction , psychology , physics , meteorology , social psychology
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