Open AccessEffect of Perception Towards Service Failure Seriousness By Social Commerce Companies and Service Providers on Repurchase Intention and Revisit Intention
Author(s) -
Yundaehong,
Byung Nam Park
Publication year - 2016
Publication title -
seobiseu yeon-gu
Language(s) - English
Resource type - Journals
eISSN - 2466-1813
pISSN - 2234-2850
DOI - 10.18807/jsrs.2016.6.3.107
Subject(s) - seriousness , service provider , service (business) , business , service quality , marketing , service guarantee , service level objective , service recovery , advertising , service design , political science , law