Open AccessThe Effects of Service Design Quality Factors and Availability on User Satisfaction
Author(s) -
Jinho Ahn
Publication year - 2015
Publication title -
journal of service research and studies
Language(s) - English
Resource type - Journals
eISSN - 2466-1813
pISSN - 2234-2850
DOI - 10.18807/jsrs.2015.5.2.133
Subject(s) - service design , service quality , service (business) , quality (philosophy) , dimension (graph theory) , reliability (semiconductor) , empathy , computer science , knowledge management , structural equation modeling , research design , service delivery framework , process management , marketing , business , psychology , mathematics , social psychology , statistics , philosophy , power (physics) , physics , epistemology , quantum mechanics , pure mathematics , machine learning
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