
Crises Management in a Social media environment from the perspective of a public relations manager
Author(s) -
Pedro Silva,
Cristiane Drebes Pedron,
Paulo Gonçalves,
Manuel Portugal Ferreira
Publication year - 2014
Language(s) - English
Resource type - Conference proceedings
DOI - 10.18803/capsi.v14.92-106
Subject(s) - perspective (graphical) , social media , plan (archaeology) , public relations , set (abstract data type) , business , crisis communication , crisis management , knowledge management , computer science , political science , management , economics , archaeology , artificial intelligence , world wide web , history , programming language