Open AccessA Comparative Study of Machine Learning Models for Sentiment Analysis: Customer Reviews of E-Commerce Platforms
Author(s) -
Laleh Davoodi,
J. Zs. Mezei
Publication year - 2022
Language(s) - English
Resource type - Conference proceedings
DOI - 10.18690/um.fov.4.2022.13
Subject(s) - computer science , sentiment analysis , transformer , machine learning , artificial intelligence , customer satisfaction , data science , engineering , marketing , voltage , electrical engineering , business