Open AccessInfluencing Factors of Digital Transformation in SMEs – Literature Review
Author(s) -
Blaž Gašperlin,
Andreja Pucihar,
Mirjana Kljajič Borštnar
Publication year - 2021
Language(s) - English
Resource type - Conference proceedings
DOI - 10.18690/978-961-286-442-2.17
Subject(s) - digital transformation , process (computing) , transformation (genetics) , context (archaeology) , knowledge management , maturity (psychological) , process management , computer science , business , business process , work in process , marketing , world wide web , political science , paleontology , biochemistry , chemistry , biology , law , gene , operating system
Digital transformation refers to the process of redefining the way enterprises do business using digital technology. It changes existing organizational processes within and between organizations. The transformation affects all organizations, but poses a particular challenge for small and medium-sized enterprises. To begin a digital transformation process, enterprises must first be aware of the factors influencing the transformation, so they can further develop their digital maturity roadmap and continue the digital transformation process. In this paper, we aim to identify the most important internal and external factors that guide the digital transformation process and the dominant theories behind them. The findings suggest that organizational factors, together with technology and environment, may provide a comprehensive view of digital transformation. The results also showed that data and its quality are increasingly attracting attention in professional circles and data science communities, but are not yet sufficiently considered in the context of digital transformation.