
Customer Experience within Digital Transformation in Banking: The Reflections on Customer Loyalty, Satisfaction, and Referral
Author(s) -
Samet Aydın,
Ecem Onayli
Publication year - 2020
Publication title -
yönetim ve ekonomi/yönetim ve ekonomi dergisi
Language(s) - English
Resource type - Journals
eISSN - 2458-8253
pISSN - 1302-0064
DOI - 10.18657/yonveek.746918
Subject(s) - business administration , mathematics , business , combinatorics