Open AccessTo explore the software applications in revenue management and the impact of these pplications: based on a case study of upscale hotels in Bogotá
Author(s) -
Xavier Camilo Cárdenas Becerra
Publication year - 2014
Publication title -
anuario turismo y sociedad/turismo y sociedad
Language(s) - English
Resource type - Journals
eISSN - 2346-206X
pISSN - 0120-7555
DOI - 10.18601/01207555.n15.03
Subject(s) - relevance (law) , revenue , work (physics) , software , revenue management , revenue model , business , knowledge management , yield management , process management , marketing , computer science , engineering , political science , accounting , mechanical engineering , law , programming language
The aim of this study is to explore the software applications in revenue management and the impact of these applications based in a case study of upscale hotels in Bogota Colombia. A mixed methodological approach was applied based on semi- structure interviews and questionnaires. Findings show that the concept of rm is now starting to have relevance in Bogota. Nevertheless this area still has a lot to work because there is a lack of knowledge, or misunderstanding of the concept.