Open AccessIssues of Raising the Efficiency of Electronic Migration Service Rendering in the System of the Ministry of Internal Affairs of Russia
Author(s) -
Н В Муленко
Publication year - 2020
Publication title -
migracionnoe pravo
Language(s) - English
Resource type - Journals
ISSN - 2071-1182
DOI - 10.18572/2071-1182-2020-4-19-21
Subject(s) - christian ministry , agency (philosophy) , public administration , work (physics) , quality (philosophy) , public service , public relations , ministry of foreign affairs , business , political science , sociology , law , engineering , mechanical engineering , social science , philosophy , epistemology
The issues of accessibility and quality of the provision of public services in the field of migration are relevant for every citizen of modern society, as a result of which the improvement of this sphere of activity of the internal affairs bodies of the Russian Federation is one of the most important directions for increasing the efficiency of their functioning. It should be noted that the systematic work of the Ministry of Internal Affairs of Russia to improve the quality of the provision of public services in the field of migration will undoubtedly serve to increase public confidence and support citizens of the agency. In the article, the author considers the main problems in the activities of units on migration of the territorial body of the Ministry of Internal Affairs of Russia at the regional level for the provision of public services, where the electronic queue management system is actively used. Also, the author of the article suggests some solutions that arise in the provision of public services in the field of migration, and identifies possible directions for improving this process.