Open AccessCOMPARATIVE ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY AND PROMOTION ON ONLINE TRANSPORTATION SERVICES CUSTOMER SATISFACTION IN PALEMBANGS, INDONESIA
Author(s) -
Arief Maulana,
Nidya Novalia,
Agung Putra Raneo,
F.W.K. Wita
Publication year - 2020
Publication title -
russian journal of agricultural and socio-economic sciences
Language(s) - English
Resource type - Journals
ISSN - 2226-1184
DOI - 10.18551/rjoas.2020-10.23
Subject(s) - promotion (chess) , business , customer satisfaction , service quality , marketing , quality (philosophy) , service (business) , political science , philosophy , epistemology , politics , law