Open AccessTHE INFLUENCE OF INNOVATION, CUSTOMER VALUE AND CUSTOMER EMPOWERMENT ON CUSTOMER SATISFACTION
Author(s) -
G.A.A.D.D. Yuniari,
I Gusti Ayu Ketut Giantari
Publication year - 2020
Publication title -
russian journal of agricultural and socio-economic sciences
Language(s) - English
Resource type - Journals
ISSN - 2226-1184
DOI - 10.18551/rjoas.2020-08.11
Subject(s) - customer satisfaction , business , customer value , customer advocacy , customer retention , customer equity , customer delight , empowerment , marketing , customer to customer , value (mathematics) , voice of the customer , customer intelligence , service quality , computer science , service (business) , economics , microeconomics , economic growth , profit (economics) , machine learning