Open AccessINFLUENCE OF SERVICE QUALITY AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN RESTAURANTS OF THE TANGERANG AREA
Author(s) -
Karani Laila Maisya,
Syah Tantri Yanuar Rahmat,
Ratya Anindita
Publication year - 2019
Publication title -
russian journal of agricultural and socio-economic sciences
Language(s) - English
Resource type - Journals
ISSN - 2226-1184
DOI - 10.18551/rjoas.2019-08.15
Subject(s) - business , service quality , loyalty business model , customer satisfaction , marketing , advertising , loyalty , service (business)