Open AccessThe Effect of Emotional Intelligence, Quality of Work Life, and Stress on Job Satisfaction and Turnover Intention Among The Employees
Author(s) -
Tossy Aryanto,
Moch. Asmawi,
Mansyur Ramly
Publication year - 2018
Publication title -
international journal of scientific research and management
Language(s) - English
Resource type - Journals
ISSN - 2321-3418
DOI - 10.18535/ijsrm/v6i5.em08
Subject(s) - turnover intention , job satisfaction , psychology , emotional intelligence , job stress , turnover , job attitude , applied psychology , social psychology , work (physics) , job performance , quality (philosophy) , management , engineering , philosophy , mechanical engineering , epistemology , economics
This study was conducted to find out the information about the effect of emotional intelligence, quality of work life, and stress on job satisfaction and turnover intention among the employees of IPC Port Equipment in Indonesia. The study uses a sample of 175 employees from headquarter and 11 branches of IPC Port Equipment. The empirical testing indicated that both emotional intelligence and quality of work life have positive effect on job satisfaction and have negative effect on turnover intention; stress has negative effect on job satisfaction and has positive effect on turnover intention; job satisfaction has negative effect on turnover intention.