Open AccessInvestigating Citizenship Behavior Effectiveness and Extending the Effectiveness of Project Implementation in Light of the Covid-19 Pandemic
Author(s) -
Thanawatdech Thirapatsakun,
Piyachat Jarutirasarn
Publication year - 2021
Publication title -
international journal of management and sustainability
Language(s) - English
Resource type - Journals
eISSN - 2306-9856
pISSN - 2306-0662
DOI - 10.18488/journal.11.2021.104.135.150
Subject(s) - citizenship , organizational citizenship behavior , work (physics) , covid-19 , public relations , structural equation modeling , pandemic , business , face (sociological concept) , marketing , sociology , political science , engineering , organizational commitment , computer science , politics , mechanical engineering , medicine , social science , disease , pathology , machine learning , infectious disease (medical specialty) , law
Entrepreneurs are striving to maintain the existence of their businesses in the face of the COVID–19 pandemic. Top management need to maintain effective processes and ensure employee motivation to keep the right employees in the business. The level of interest of both academic researchers and practitioners has increased regarding employee relations within organizations during lockdown situations. Most workplaces implemented work from home arrangements for most employees. This study seeks to examine the citizenship behavior effectiveness and the effectiveness of project implementation in construction projects in the oil and gas industry. Citizenship behavior effectiveness was used as a theoretical framework for this research. The construction project employees from the oil & gas industry were invited to take part in this research. Quantitative data analysis was employed with a structural equation modelling approach during the transition from office and construction sites to working from home. The findings revealed that citizenship behavior effectiveness has a positive influence through the observable variables.