Open AccessFactors Affecting Public Servants’ Performance in Developing Countries: Evidences from Eritrea
Author(s) -
Fitsum Ghebregiorgis,
Haben Negusse
Publication year - 2022
Publication title -
international journal of public policy and administration research
Language(s) - English
Resource type - Journals
eISSN - 2313-0423
pISSN - 2312-6515
DOI - 10.18488/74.v9i1.2947
Subject(s) - civil servants , affect (linguistics) , christian ministry , extant taxon , civil service , public service , psychology , test (biology) , sample (material) , job performance , data collection , service (business) , principal (computer security) , applied psychology , political science , public relations , social psychology , business , job satisfaction , marketing , sociology , social science , politics , computer science , law , chemistry , biology , operating system , paleontology , communication , chromatography , evolutionary biology
There is little existing research that examines the relationship between the performance of civil servants and the variables that affect performance in third-world countries, and in the Eritrean civil service in particular. Hence, the principal objective of this study is to investigate the main factors that affect public servants’ job performance in the civil service in Eritrea. A structured questionnaire was distributed to 14 ministerial offices, but one ministry declined to participate. The Ministry of Defense was purposely excluded as it is a different establishment in terms of its nature and characteristics. The data were gathered from a sample of 267 randomly selected respondents. The research design employed a self-administered questionnaire as the data collection instrument. The items measuring the constructs were adapted from the extant literature, and data were analyzed using a regression test. The findings of this study reveal that training, organizational culture, and work environment positively affect employee performance. However, no evidence was found to indicate that leadership and motivation influence employees’ job performance.