Open AccessThe Impact of Customer Satisfaction on Loyalty in Jordanian Banks: The Mediating Role of Corporate Reputation
Author(s) -
Ahmad Kamal Alhawamdeh,
Feras Ahmad Alfukaha,
Siti Falindah Padlee,
Ahmad Munir Mohd Salleh,
Mohd Saiful Izwaan Saadon
Publication year - 2022
Publication title -
international journal of management and sustainability
Language(s) - English
Resource type - Journals
eISSN - 2306-9856
pISSN - 2306-0662
DOI - 10.18488/11.v11i2.2998
Subject(s) - business , marketing , reputation , customer satisfaction , loyalty business model , loyalty , status quo , revenue , service quality , service (business) , accounting , economics , market economy , social science , sociology