Open AccessUneven Adherence to Professional Guidelines and Potential Ethnic Bias in Service Provision Evidenced in Virtual Reference Service Interactions
Author(s) -
Scott Goldstein
Publication year - 2022
Publication title -
evidence based library and information practice
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.393
H-Index - 14
ISSN - 1715-720X
DOI - 10.18438/eblip30085
Subject(s) - ethnic group , service (business) , communication source , population , personalization , library science , white (mutation) , medicine , medical education , psychology , world wide web , sociology , computer science , demography , biology , telecommunications , biochemistry , economy , anthropology , economics , gene